Client conversations
Listen well, explain simply and handle objections honestly. Pairs with the Sales coach drills.
5 chapters~26 minPractice15 check questions
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01
Listen first: questions that find the real goal5 min · The goal a client says first is rarely the whole story. Good questions find the rest.
Start · +20 XP
Start · +20 XP
02
Explaining mutual funds in plain words5 min · If a client cannot explain it back to you, you have not explained it yet.
Start · +20 XP
Start · +20 XP
03
Handling objections: listen, acknowledge, explore, respond6 min · An objection is a question in disguise. A four-step method keeps you honest and calm.
Start · +20 XP
Start · +20 XP
04
Regular or direct: answering the hardest question honestly5 min · Every distributor is asked why a client should pay more. Here is how to answer without dodging.
Start · +20 XP
Start · +20 XP
05
Closing well, and knowing when to say no5 min · A good close is a confirmed decision, not a pressured one. Sometimes the right answer is not to sell.
Start · +20 XP
Start · +20 XP