How to raise a concern
Write to compliance@fundsapp.com with your registered email, the screen or question concerned and what you expected. For content corrections (a wrong answer, an outdated rule) use "Ask a mentor" in the app or the same address.
Our timelines
We acknowledge within 2 working days and aim to resolve within 7 working days. If a content correction is accepted, the fix ships in the next app update and we tell you.
Escalation
If you are not satisfied, escalate to the Compliance Officer, FundsApp Wealth Technologies Private Limited, Chennai, at the same address with "Escalation" in the subject.
Mutual fund distribution complaints
FundsSchool is an education app and does not distribute or transact in mutual funds. Complaints about any mutual fund distribution service of FundsApp Wealth Technologies Private Limited (ARN-327453) follow that service's grievance policy; investors can also use SEBI SCORES (scores.sebi.gov.in) and the AMFI grievance mechanism.